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HP Recommended
HP PAVILION M6 1015TX
Microsoft Windows 10 (64-bit)

My machine was originally Windows 7 Home Premium and then when Windows 8 came out, I bought a license for 8.1 Pro. Updated the FW since then to F.26A and no issues at all.

 

Now Windows 10 came out, updated it to the new OS, put an SSD to give it more grant, added memory and made it 16GB now running on a Micron 256SSD. 

 

Recently, Windows 1607 came out, I had the update and noticed my internal webcam doesn't work. I thought of updating anything I can find and saw a new firmware release F.27. Downloaded it, run the executable, looks very promising and then on reboot it stopped!!!!!!!!!!!!!!!!!!!!!!!! If there was a way to do it using a USB than via Windows executable, i may have done it but it is too late. 

 

Can you please help me restore / recover my laptops BIOS? Now, if I turn on my laptop, the screen is blank and I can only see the WiFi led is lit, in orange. I tried the Windows + B key too, and if I do that I can see the caps lock blinking twice goes off, Wifi led is still lit in orange and then after a few seconds caps lock blinks again. I am sooo desperate to get this fixed again and i dont want to throw this away. 

 

Can someone in HP please help or anyone who has the experience to restore / recover my BIOS? 

 

I have downloaded sp77669.exe and sp66782.exe, followed the steps http://support.hp.com/nz-en/document/c02693833 but it doesn't give me the next step to extract it to USB, it just runs and tries to attempt to run the insyde executable. Ofcourse it will fail as I am using a non HP device just to get this previous bios onto a USB. The step in there is misleading somehow as I dont get the option to create usb bios recovery. I tried to use 7zip to open up the executable file and I can find any rom or bin files in it.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I have fixed it now!!!! hoooooray!!!!

 

So here are the steps I did.... and then will summarize

 

1) removed the CMOS battery for a day (24H), no battery attached either.

2a) attached the CMOS battery

2b) connected AC, pressed Windows key + B, then held on the power button for 3-4 secs and then release

3) did not work

4) tried it again, repeated step 2, still nothing

 

I have gone desperate... you will need an HP HDD from another device that still got the recovery partition.

5) removed AC power, removed my SSD drive and then took my HP netbook HDD temporarily and put it on to my m6 pavilion laptop.

6) repeated step 2

7) did not work, caps lock still blinking and Wifi signal lit in orange

😎 turned it off, held on to the power button for 30secs or longer

9) repeated step 2 once again and viola, the lcd screen is lit again, then i got a CMOS checksum invalid error message and said it will reset the bios configuration to its previous version and I saw it running from 0-100%. i dont what it is doing at the time so I let it finish and it rebooted and started to access my HDD OS, ofcourse i dont want it to boot from it, so I just turned it off/on and tested if it will try to boot now and it did.

10) turned it off, put back my SSD and rebooted

11) happy again.....

 

Just so to be sure it will still boot it up and to confirm what bios version ive got, i shut it down again.

Checked the bIOS version and i got the latest bios version f.27 LMAO! so that thing happened on step 9 that 0-100% must be a continuation of the halted update. It didnt reset it instead it just finished off the update. Isnt that great!!! perhaps maybe this a flaw on the hp update process. MAYBE, having 1) win10 OS and 2) an SSD drive is an issue with the update process if you doing it from the OS, I dont know just speculating. The supported OS on the site is only until Win8, although technically they are of the same family win8 and 10 but who knows. i would suggest if you got the same setup as mine, do the update independently of the OS, boot from a USB and update it in that manner if you will be lucky to find a bootable version. 

View solution in original post

7 REPLIES 7
HP Recommended

Heloo,

 

 I have this problem to. You found resolving the problem?

 

Thanks

 

HP Recommended

Not yet mate. it is bloody annoying really. I am very tech savvy but dont feel like it now at the moment. I ncan't find any useful resources for any BIOS related stuff from HP. I can document it if someone can get me the files required and the actual steps so others can benefit from it.

 

I pm'd a guy here who is good at it. Hopefully he answers back soon.

HP Recommended

Have you tried this?

 

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Blank-Screen-Caps-lock-Blink-Tw...

 

 

In my work, was opened I did my job but now I'm afraid to open it, I will try tomorrow when I go to work.

HP Recommended

It is quite easy to open it up. For this model, the CMOS battery is just on the right side where your harddrive is. If you remove the harddrive cover underneath, you would see your hdd/sdd in my case and then follow the cable that connects to the mobo. the other cable next to that is the cable that connects to the cmos battery

 

I have seen that and removed it too for a few minutes to no avail I wonder if i should try to leave it out for a day or so.... maybe it has to be longer for it to reset? hmmmm... I wonder if that link you posted, if that guy still had the recovery partition, unlike in my case its totally gone as I have replaced mine with an SSD and used the other one as an add-on storage for my 2ndary laptop.

HP Recommended

I also don't have my laptop battery connected, it is just purely AC atm I have also tried to boot it up without the cmos battery, same stuff, then tried without the RAM and SSD, still nothing. I need to find a working bios new or old that works for our model hp pavilion m6 1010-1015tx and put it on to a usb

HP Recommended

It would be great if this doco they created works the same for the bios exe they provided for download - http://support.hp.com/us-en/document/c02693833#AbT1A however it doesn't On step 5 to change the location, I don't get it, it just runs all through out.

HP Recommended

I have fixed it now!!!! hoooooray!!!!

 

So here are the steps I did.... and then will summarize

 

1) removed the CMOS battery for a day (24H), no battery attached either.

2a) attached the CMOS battery

2b) connected AC, pressed Windows key + B, then held on the power button for 3-4 secs and then release

3) did not work

4) tried it again, repeated step 2, still nothing

 

I have gone desperate... you will need an HP HDD from another device that still got the recovery partition.

5) removed AC power, removed my SSD drive and then took my HP netbook HDD temporarily and put it on to my m6 pavilion laptop.

6) repeated step 2

7) did not work, caps lock still blinking and Wifi signal lit in orange

😎 turned it off, held on to the power button for 30secs or longer

9) repeated step 2 once again and viola, the lcd screen is lit again, then i got a CMOS checksum invalid error message and said it will reset the bios configuration to its previous version and I saw it running from 0-100%. i dont what it is doing at the time so I let it finish and it rebooted and started to access my HDD OS, ofcourse i dont want it to boot from it, so I just turned it off/on and tested if it will try to boot now and it did.

10) turned it off, put back my SSD and rebooted

11) happy again.....

 

Just so to be sure it will still boot it up and to confirm what bios version ive got, i shut it down again.

Checked the bIOS version and i got the latest bios version f.27 LMAO! so that thing happened on step 9 that 0-100% must be a continuation of the halted update. It didnt reset it instead it just finished off the update. Isnt that great!!! perhaps maybe this a flaw on the hp update process. MAYBE, having 1) win10 OS and 2) an SSD drive is an issue with the update process if you doing it from the OS, I dont know just speculating. The supported OS on the site is only until Win8, although technically they are of the same family win8 and 10 but who knows. i would suggest if you got the same setup as mine, do the update independently of the OS, boot from a USB and update it in that manner if you will be lucky to find a bootable version. 

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