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- Failed Hard Drive CODE: RLH2SM-75C8GX-MFKR6J-60WX03

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01-31-2017 11:06 AM
My laptop will not boot. It is out of warranty and and was purchased in June 2014.
It ran a system disc check to no avail and I then ran a System Quick Test which provided the following
Processor Check: Passed
Hard Drive Smart Check: Passed
Hard Drive Short DST Check: FAILED
FAILURE CODE: RLH2SM-75C8GX-MFKR6J-60WX03
Product ID: F5Y05UA#ABA
I think I have lost everything on the hard drive which will be devastating, but my own fault with no backup.....
01-31-2017 02:40 PM
Probably data can still be recovered off the drive but you need to stop trying to use it to preserve whatever function it still has. You need to buy a new hard drive for your laptop and install it and then you are going to need a usb to SATA adapter to try to scavenge data off the old drive. Post back if you need help.
