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‎08-25-2016 06:04 PM

HP Recommended
Product: P5T15EA#ABU
Operating System: Microsoft Windows 10 (64-bit)

Hi,

After upgrade to Windows10, function keys like dim and mic on/off have stopped working. I've installed all drivers, and there is no unknown device in system manager.

How can I fix it?

 

Model:

HP ProBook 440 G3

P5T15EA#ABU

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-29-2016 11:23 AM

HP Recommended

Hello Horiz0n,

                                  

Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!

I understand that function keys are not working correctly on your laptop.

Please use the link below to install hotkey support driver to fix the issue.

ftp://ftp.hp.com/pub/softpaq/sp73001-73500/sp73347.exe

If you need to know more information refer this Document ID: c04898039.

Hope this answers your query.

If you have any queries please reply back to me.

Have a great day!

A4Apollo
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎08-29-2016 11:23 AM

HP Recommended

Hello Horiz0n,

                                  

Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!

I understand that function keys are not working correctly on your laptop.

Please use the link below to install hotkey support driver to fix the issue.

ftp://ftp.hp.com/pub/softpaq/sp73001-73500/sp73347.exe

If you need to know more information refer this Document ID: c04898039.

Hope this answers your query.

If you have any queries please reply back to me.

Have a great day!

A4Apollo
I am an HP Employee

Was this reply helpful? Yes No

‎08-30-2016 03:36 AM

HP Recommended

Thanks, I solved this issue before I've read your reply. I had to install this driver for Windows7 instead of for Windows10 for some reason. It seems driver for Windows 10 is broken.

Was this reply helpful? Yes No
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