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- Got the error c0000022 as many others have

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05-04-2017 08:40 PM
05-06-2017 09:22 AM
Hi @Tcomer4321,
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I understand while updating windows you got a Fatal error C000002 on your PC. Don't worry as I have a few steps to help you get through this concern,
To provide you with an accurate solution, I'll need a few more details:
Did you make any software or hardware changes to your PC?
Did you manually download and install the windows update?
Did you try to perform a System restore to a previous date where it was all working fine?
In the meantime, let's start off by performing a Hard reset on the notebook: A power reset (or hard restart) clears all information from the computer's memory without erasing any personal data. Performing a power reset might fix conditions such as Windows not responding, a blank display, software freezing, the keyboard stops responding, or other external devices locking up.
Next thing, I would suggest here is to run the System diagnostics test as well as an extensive test on the Hard drive and Memory from F2 (Please capture the failure ID for further assistance).
Depending on the test results, I would suggest here is to perform a System restore to a previous date where it was all working fine, using this link.
Once after the system restore is complete update windows make sure you don't shut down your PC unless the windows update is complete.
Windows update might take longer than usual so do not interrupt your PC while it is updating.
I hope this helps. Let me know how it goes for further assistance.
Please respond to this post with the result of your troubleshooting. I look forward to hearing from you.
If you wish to help others looking for the same solution as you've found, mark the post as Accepted Solution.
If you wish to show appreciation for my effort, please click the Thumbs up icon at the bottom of my comment.
And I Hope you have a good day, Ahead.
Regards,
Jeet_Singh
I am an HP Employee
