HP 11-d010

[nora68]

It is asking for power on password and I don't remember it. Please help

[DavidPK]

Hi,

At the password screen, hit enter 3 times and you should receive a 'halt code' - post back with this code.

Regards,

DP-K

[nora68]

It says system disabled 84236421

[DavidPK · Accepted solution]

Hi,

Restart and enter  31194407

Regards,

DP-K

[nora68]

Omg it worked thank you so much!!

[nora68]

Now there's a password that I don't know because it had been stolen and they put one on it.

[DavidPK]

Hi,

You're welcome

There is a general policy on the Forum not to provide methods to bypass Windows log-on passwords, however a local computer shop would be able to do this for you.

Another option, if all your personal data etc is backed-up, would be to reset the notebook to its 'Factory Condition' and then set it up from the beginning – if you don’t have your Recovery Media, the notebook will have shipped with a Recovery Partition which can be accessed at boot - ie shutdown the notebook, then start tapping away at f11 as soon as you power on.

A full guide on this can be found on the following link.

http://support.hp.com/us-en/document/c00006110#!&AbT1%3Fjumpid=hpr_r1002_usen_link1

Regards,

DP-K

[nora68]

Much appreciation. You're a lifesaver.

[DavidPK]

You're more than welcome

All the best,

DP-K