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‎07-14-2016 09:48 PM

HP Recommended
Product: HP ProDesk 400 G3 MT
Operating System: Microsoft Windows 7 (64-bit)

Hi All,

 

Do I need to back up Windows C before Decrypting process done successfully? Is it possible I can loss everything inside without back up it first?

 

Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-14-2016 10:20 PM

HP Recommended

Hi,

 

Good practice is when we do something with HDD (reorg ...), to protect our data, we need to backup before hand. Batter than say sorry later.

 

Regards.

BH
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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4 REPLIES 4

‎07-14-2016 10:20 PM

HP Recommended

Hi,

 

Good practice is when we do something with HDD (reorg ...), to protect our data, we need to backup before hand. Batter than say sorry later.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎07-14-2016 10:26 PM

HP Recommended

Thank you! 🙂

 

Can I ask another question? What is exactly HP Drive Encryption? And how to uninstall it seems like I stuck at here since I have to upgrade to Windows 10.

 

Thank you.

 

Regards,

Nina.

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‎07-15-2016 02:17 AM

HP Recommended

Hi,

 

Drive Encryption means:

 

    https://en.wikipedia.org/wiki/Disk_encryption

 

There are many products around and HP has a product for its machines called HP Drive Encryption.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎11-14-2016 08:04 AM

HP Recommended

Understanding what "HP Drive Encryption" means doesn't help. Knowing how to uninstall it so I can update my Windows 10 to 10.2 is what we need to know. The error message states "Error 9998: HP Client Security Manager 8.x is required." I need to know how to obtain this do that I can update my Windows and better secure my machine. 

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