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- HP Community
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- HP ENVY 17T K200 1YEAR OLD -MOTHERBOARD DEAD

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05-10-2017 09:43 AM
WHY WOULD A HP ENVY 17T K200 MOTHER BOARD GO OUT,WHEN THE COMPUTER IS ONLY 1 YEAR OLD ,NO SPILLS,NEVER BEEN DROPPED AND KEPT IN A NICE COMPUTER BAG WITH NO WARNING?I PAID 1000.00 FOR THIS LAPTOP AND HP WILL NOT HELP ME AT ALL!!I EVEN SPENT AN EXTRA 63.00 FOR A NEW ADAPTER AND POWER CORD AND BATTERY TO NO AVAIL...I WILL NEVER BUY AN HP PRODUCT AGAIN! MACEL COMPTON
05-10-2017 10:09 AM
Hello Thank you for posting your concerns on the HP Support Forums. I have brought your matters to the attention of an appropriate team within HP. They may request for some additional information from you in order to look up your case or product serial number. Please look for a private message from an identified HP contact. Please keep in mind not to post any personal information publicly (serial numbers, phone numbers, and etc.). If you have any additional questions please send me a private message. Thank you for visiting the HP Support Forum.
