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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-13-2017 10:51 PM

HP Recommended
Product: HP 840 G3
Operating System: Microsoft Windows 10 (64-bit)

Hi All!

 

I am in a very annoying situation.

I got a new notebook from my friend England, HP EliteBook 840 G3.

 

I tried to login to the BIOS but it's BIOS Administrator protected. I spoke with him but he said that he did not set BIOS Password. 

 

After I tried to get solution, read forums etc. I found in HP forum that if you get error code they can help you and sending a bypass code. The problem is that I have no error code, the BIOS just say "Locked, press power button to restart".

 

Please, help me if You can. Anything can help!

 

Thanks in advance,

 

Lui

1 REPLY 1

‎04-13-2017 11:09 PM

HP Recommended

The Elitebook is a business class machine with much tighter security than consumer class machines. As you have discovered they do not generate a code. Only HP Tech Support can help with the password after providing proof of ownership.

For business class machines in US/Can call  800-334-5144  If you live in another part of the world, start here>>Contact HP

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