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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- HP Pavilion 17-f150nm missing driver

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01-31-2017 05:59 AM
Hello!
I am new here 🙂 I have a HP Pavilion Notebook 17-f150nm and after instaling windows 10 in the device manager I see that i have a missing driver under "Other devices"... the missing driver is caled: "PCI Encryption Decryption Controller"... can anyone help me find this driver since i think it is the cause for ocasionaly freezing my laptop...
I also tried updating the graphics driver but i get the "this computer does not meet minimum requirements for installing this software"... any solution for this?
Please help since i have finals and I need my laptop 🙂
P.S Sorry for bad english
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Accepted Solutions
01-31-2017 06:36 AM - edited 01-31-2017 06:37 AM
Hello ,
Try this : sp72043.exe
If that doest work then try this : sp72200.exe
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the White Thumbs Up Button on the right to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
GBL84
I am not an HP Employee
01-31-2017 06:06 AM
Hello weinde,
You might require to install Chipset Drivers.
Please reply to this post with complete Model and Product Number of your Notebook
Click the below link for a guide on locating this information:
http://support.hp.com/us-en/document/c00033108
and
Provide the Hardware ID
http://www.wikihow.com/Find-Hardware-ID
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the White Thumbs Up Button on the right to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
GBL84
I am not an HP Employee
01-31-2017 06:30 AM
Hardware ID for the missing drivers
(the missing driver is caled: "PCI Encryption Decryption Controller")
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the White Thumbs Up Button on the right to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
GBL84
I am not an HP Employee
01-31-2017 06:36 AM - edited 01-31-2017 06:37 AM
Hello ,
Try this : sp72043.exe
If that doest work then try this : sp72200.exe
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the White Thumbs Up Button on the right to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
GBL84
I am not an HP Employee
01-31-2017 06:49 AM
You're very Welcome !!
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We appreciate your feedback. It's what keeps our community such a helpful, vibrant place for our members.
All the Best !! Thanks for being a member!
**Click the White Thumbs Up Button on the right to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
GBL84
I am not an HP Employee