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- HP Pavilion dm4 (Beats edition) password forgotten

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04-05-2017 12:59 PM
I have not used my password for a while and I require the password to do view saved passwords required to activate apps on my phone. Please help
04-05-2017 09:37 PM
Hello @KSG-KSF
Welcome to the HP Support forum.
Is your query related to your Windows account login password
or the BIOS start-up password ?
* If related to Windows account password, please check this forum thread >> http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/I-forgot-my-password-can-HP-help...
* If related to BIOS/startup password before Windows loads
In this case, please enter some password (wrong password) 3 times, press ENTER and you should receive a new window stating system disabled and a code similar to this one (For HP Mini, should be 10 characters) :
Please, take note of the system disabled/halted code (write it down).
Visit this web site >> https://bios-pw.org/
and enter the system disabled code
Click on "Get password" button there and you will receive your unlock code. Take note of the HP computers password and enter it in the system disabled screen , press ENTER. This will unlock your BIOS/reset security settings and PC should be able to start Windows (if WIndows can load).
Let me know how it goes. Provide your feedback/update.
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
