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02-15-2017 10:17 AM
Hi,
I'm having to reinstall the OS and I'm not having any media available for it. I'm not able to download the media from Microsoft site using the Product Key while hardware is not retail model. Hoe I'm able to get the media from HP?
Thanks CoCoMoCo
02-15-2017 10:23 AM
Hi:
If you live in the USA/Canada, call this number and order a set... 1-800-334-5144.
Have the serial number of the PC handy to give to the customer services rep.
Additionally, this site claims to have genuine, unadulterated W7 ISO files for download.
https://www.heidoc.net/joomla/technology-science/microsoft/67-microsoft-windows-iso-download-tool
Click on the link labeled Windows ISO Downloader.exe
You can use either the:
Win 7 Home Premium/Pro (as applicable) SP1 or the (Retail version, but the OEM key on your PC's case will work with it)
Win 7 Home Premium/Pro (as applicable) SP1 COEM (This version would be for what HP would have used--System Builder)
N is for European Union (EU) countries.
K is for South Korean markets.
You can use this tool to transfer the ISO file to a 4 GB USB flash drive or DVD.
https://www.microsoft.com/en-us/download/windows-usb-dvd-download-tool
