HP_TOOLS (E) is almost full

[AlexB_13]

I keep getting the notification that the HP_TOOLS (E: Drive) is almost full. When I go to check it, I realize that I have two backups there. I got the computer from my dad. One of the backups says "Rob-HP" and the other "Alex-HP". The "Rob-HP" one was last modified in 2012, and mine was in September. If I don't need my dad's anymore, the "Rob-HP", could I just delete it and keep mine? Will anything on the computer mess up because of it?

[Vidya · Accepted solution]

Yes, you can delete the folder. You should not store your backup in Tools partition. Refer the following weblinks depending on the operating system you are using for more information and next steps.

HP PCs - Error: Low Disk Space. You are running out of disk space on Recovery (Windows 😎

Out of disk space messages in Recovery? The Recovery partition displays this message if it is used. You should not use the recovery partition for storing files.

HP PCs - Error: Low Disk Space. You are running out of disk space on Recovery (Windows 7)

Out of disk space messages in Recovery? The Recovery partition displays this message if it is used. You should not use the recovery partition for storing files.

HP PCs - Error: Low Disk Space. You are running out of disk space on Recovery (D (Windows Vista)

Out of disk space messages on drive D:? The Recovery partition displays this message if it is used. You should not use the Recovery for storing files.

HP Notebook PCs - Error: Low Disk Space. You are running out of disk space on HP_Tools (Windows 7)

Out of disk space messages in HP_Tools? The HP_Tools partition displays this message if it is used. You should not use the HP_Tools partition for storing files.

[bece15]

Hello, I was following the directions for the problem: HP Notebook PCs - Error: Low Disk Space. You are running out of disk space on HP_Tools (Windows 7). This was previously answered by 2 people in 2014. Now I am asking person #2 because you are an employee at HP and you might have a different solution.

I went with the first persons explanation but came up to a problem. When I got to Protection settings to check if HP_Tools (E) was on or off it was NOT showing so now what do I do?? BTW, I have not saved any files to this area that I know have. I'm wondering since finding HP Solutions for my printer did that file go to this HP_Tools? I am really frustrated with this dilemma. I don't want to one day go to turn the computer on and it won't boot up plus changing this file and that I don't know what I'm doing.

Thanks ahead of time

[Vidya]

@bece15

You do not need to manually save any files onto these partitions. Some of the software utilities like Microsoft Backup might save the files on the partition. If you do not see any of the files and the steps in the following document does not help, the following the steps to disable the alert itself:

http://support.hp.com/us-en/document/c03736755

Steps to disable the alert are given in the following weblink:

https://support.microsoft.com/en-in/kb/555622

[bece15]

Ok, I'll try it and get back to you. Thanks for being so prompt cause it drives me crazy and I keep putting it off.