HP laptop gets closed without warning

[RKC1985]

Could anyone solve my Ubuntu HP laptop issue?

1. My system gets directly closed without warning despite showing 40 or 50 or 60% charging.

2. When connected with charger It's showing "no charging" beyond 90%.

I' ve beeng facing this problem for two days. I'm worried about my system. Pls help me out.

Model No. 15-g003AU

Operating system-Windows10

[IT_WinSec]

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@RKC1985 wrote:

Could anyone solve my Ubuntu HP laptop issue?

1. My system gets directly closed without warning despite showing 40 or 50 or 60% charging.

2. When connected with charger It's showing "no charging" beyond 90%.

I' ve beeng facing this problem for two days. I'm worried about my system. Pls help me out.

Model No. 15-g003AU

Operating system-Windows10

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Hello,

Welcome to the HP Support forum. Thank you for posting.

Could you clarify what is your operating system - Ubuntu or Windows 10 ?

Please, check this article for reasons for the PC to turn off unexpectedly

>> http://www.computerhope.com/issues/ch000689.htm

>> https://support.hp.com/us-en/document/c01657439

Most often this is related to hardware issue/overheating.  Follow the steps described in the articles.

If you use Ubuntu > check this article how to enable the temp sensors and check for overheating > https://help.ubuntu.com/community/SensorInstallHowto

> https://apps.ubuntu.com/cat/applications/psensor/

If you use Windows > download and run the free Speccy to check the hardware's temperature > http://www.piriform.com/speccy

Let me know how it goes.