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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-03-2017 10:22 PM

HP Recommended
Product: HP Pavilion Notebook
Operating System: Microsoft Windows 10 (64-bit)
My computer wouldn't turn on when my daughter gave it back to me. When it finally did it had a notice that it had overheated and now it's saying:
Boot Device Not Found
Please install an operating system
Hard disk-(3F0)
F2 System Diagnostics
What do I need to do to fix this? I really need to use this computer and whatever help can be given will be greatly appreciated.
7 REPLIES 7

‎04-03-2017 11:10 PM

HP Recommended

it seems that the hdd is broken. try to start the device using a live stick with ubuntu and tell if it starts. from ubuntu, you will be able to see (or not, if it is broken) the HDD. at least you will be able to save files to an external device (hdd, stick).

also, notice if that the vent is spinning.  

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‎04-04-2017 12:01 AM

HP Recommended
I am sorry, if you look up "computer illiterate" in the dictionary, there is probably a picture of me next to it. What is the hdd? What's a live stick with ubuntu?
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‎04-04-2017 12:01 AM

HP Recommended
I am sorry, if you look up "computer illiterate" in the dictionary, there is probably a picture of me next to it. What is the hdd? What's a live stick with ubuntu?
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‎04-04-2017 12:07 AM

HP Recommended

okay...

in this case, i say to you to bring it to a laptop repair center. it is very likely to make situation even worse. 

hdd stands for hard disk drive. it is the main memory unit on a computer. 

so, go to a repair center for full investigation. 

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‎04-04-2017 12:10 AM

HP Recommended
Like the geek squad or something similar to it?
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‎04-04-2017 12:53 AM

HP Recommended

i do know know what is that "geek squad"....i am from romania. 

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‎04-04-2017 01:09 AM

HP Recommended
Oh, it's a department of Best Buy, a computer and electronics store here in the states. Geek Squad is their "techie" department...help people like me with things we aren't familiar with. Sorry
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