• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎11-18-2014 12:19 AM

HP Recommended

Hello, I recently reinstalled windows on my HP laptop and I'm missing 3 drivers. The hardware IDs are as follows (They all have the same hardware IDs):

 

PCI\VEN_197B&DEV_2382&SUBSYS_3659103C&REV_00
PCI\VEN_197B&DEV_2382&SUBSYS_3659103C
PCI\VEN_197B&DEV_2382&CC_088000
PCI\VEN_197B&DEV_2382&CC_0880

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-19-2014 11:30 AM

HP Recommended

Hi,

 

Please try the following driver:

 

ENE CIR Driver - Windows 7.

 

ENE CIR Driver - Windows Vista.

 

Regards,

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

Was this reply helpful? Yes No
5 REPLIES 5

‎11-18-2014 12:45 AM

HP Recommended

Hi,

 

Please try:

 

   ftp://211.75.121.162/CardReader/Windows/JMB38X_WinDrv_R1.00.50_WHQL.zip

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎11-19-2014 11:08 AM

HP Recommended

Thank you, that solved it! There's one more 'unknown device' that has a hardware id of:

 

ACPI\ENE0100
*ENE0100

 

Any ideas on how to fix this one too?

Was this reply helpful? Yes No

‎11-19-2014 11:30 AM

HP Recommended

Hi,

 

Please try the following driver:

 

ENE CIR Driver - Windows 7.

 

ENE CIR Driver - Windows Vista.

 

Regards,

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎11-20-2014 12:39 PM

HP Recommended

Worked! Thank you!

Was this reply helpful? Yes No

‎04-30-2017 05:36 PM - edited ‎04-30-2017 05:37 PM

HP Recommended

Really I too could insall the base system device drivers supporting this page for hp pavilion dv6-2124el.Thanks.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.