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‎10-31-2016 07:05 AM

HP Recommended
Product: Pavilion G6-2230sq
Operating System: Microsoft Windows 8 (64-bit)

Hard Disk SMART check FAILED Failure ID: 9AN5V1-6GB89H-MFPX0K-60AL03  

Please help me!!!

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-31-2016 08:57 AM

HP Recommended

prototype0104

 

Hello;

Allow me to welcome you to the HP forums!

I wish I had good news for you -- but I don't ...

 

That code generally means that your hard drive has died.

 

To confirm this,  please follow the directions in this link for testing your hard drive:  http://support.hp.com/us-en/document/c00439024

 

If that confirms your drive has failed, then you need to replace it. Please report back if that is the case.


Good Luck



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

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2 REPLIES 2

‎10-31-2016 08:57 AM

HP Recommended

prototype0104

 

Hello;

Allow me to welcome you to the HP forums!

I wish I had good news for you -- but I don't ...

 

That code generally means that your hard drive has died.

 

To confirm this,  please follow the directions in this link for testing your hard drive:  http://support.hp.com/us-en/document/c00439024

 

If that confirms your drive has failed, then you need to replace it. Please report back if that is the case.


Good Luck



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No

‎10-31-2016 08:59 AM

HP Recommended

I just wanted to get sure if it's dead. Thank You!

Was this reply helpful? Yes No
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