• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP envy notebook 13-ab008na
Microsoft Windows 10 (64-bit)

I have accidently deleted the recovery media from my (D) recovery disc/partition. How can I retrieve it and how much does it cost.

  Has.

2 REPLIES 2
HP Recommended

@Hasfell

 

Hello;

Allow me to welcome you to the HP forums!

 

The ONLY way to rebuild the Recovery information is to do a complete factory reset using HP Recovery Media.

 

Presuming your PC came with Win10 preinstalled, you can order Recovery Media using this link:  http://support.hp.com/us-en/document/bph07143

 

Before using the media, read through this: http://support.hp.com/us-en/document/c00006110

Good Luck



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

Thanks for your prompt and good help I have ordered a media recovery device,

   Hasfell.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.