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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-09-2017 07:43 AM

HP Recommended
Product: Hp ProBook 450 G2
Operating System: Microsoft Windows 10 (64-bit)

Hello, in my computer 1 month ago I was using windows 8.1 and then this computer started to return to default (empty desktop like computer is formatted) and to delete all my files from Disc C.... i thought that there was virus and i formatted it and installed windows 10 anniversary..... at the same time the same operating system was used in another computer and no problems found in that computer and working properly (it means the same operating system worked in another probook 450 g2 that is why i think that there is no problem with operating system ) ..... but approximately 1 week ago again my computer started to return its default case (there was nothing in desktop and all programs were deleted) now i do not know why it is happening and also when i start my PC,  "preparing windows" is written. Please help.... Thanks in advance

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