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‎07-07-2016 11:58 AM

HP Recommended

I have a ProBook 4530s with Windows 7 Pro. I would like to restore it back to factory defaults.

 

There is no recovery partition nor any F11 BIOS option to restore.

 

Also there is no Recovery Manager software installed.

 

Can I get a Recovery Kit for my ProBook directly from HP?

 

I have not been able to find one for my model on HP.com.

 

According to the documentation I found I should have been able to order a recovery kit from the following website.

 

http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5060881&swLangOid=8&swEnvOid=4059

 

Thanks in advance for your help. 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-07-2016 12:15 PM

HP Recommended

Hi:

 

If you live in the USA/Canada, call HP at the below number and request a set of recovery disks.

 

Have the serial number of the PC handy to give to the customer services rep.

 

1-800-334-5144

 

View solution in original post

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1 REPLY 1

‎07-07-2016 12:15 PM

HP Recommended

Hi:

 

If you live in the USA/Canada, call HP at the below number and request a set of recovery disks.

 

Have the serial number of the PC handy to give to the customer services rep.

 

1-800-334-5144

 

Was this reply helpful? Yes No
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