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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- How do I get the original version of Windows?

Create an account on the HP Community to personalize your profile and ask a question
12-10-2016 02:03 PM - edited 12-10-2016 02:57 PM
I think it's Windows 7 (32 bit)
I messed up my friends laptop, Windows needs to be reinstalled.
I went to the Windows website and they said the version of Windows is from HP and I would have to contact them. Can I get the original ISO with drivers already on it? I typed in the product number and all the was available were drivers.
Product Name: HP mini 110-1110OSA
The model number isn't available on https://restoredisks.com/ or http://www.computersurgeons.com
I tried to contact HP through this site and it says the laptop is out of warranty
Thanks for your help
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12-10-2016 11:10 PM - edited 12-10-2016 11:16 PM
What version do you need? The problem being a pre-installed system that brings your equipment, will not activate with the license of the sticker, I leave it equally the link.
Windows 7 Home Premium SP1 Inglés
Valid links for 24 hours at creation time.
Links expire: 12/12/2016 06:08:26 AM UTC
Regards.
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12-10-2016 02:59 PM
HI.
The recovery discs, you have to ask the department that sells HP, is not a product to be downloaded for free as the drivers see how to get them:
Obtaining HP Recovery Discs or an HP USB Recovery Drive:
http://support.hp.com/us-en/document/bph07143
I can leave you an ISO, although you must have an original license.
Regards.
☑ To close the topic, check "accept as a solution" the correct answer or Thumb to say thank you.
☑ I'm sorry but you do not answer questions privately.
12-10-2016 04:12 PM - edited 12-10-2016 04:13 PM
Thanks for your reply. I don't live in the USA or Canada and can't get into Windows so those won't help.
What else can I do? Do you have ISO's? I have the original license on the sticker on the back
12-10-2016 11:10 PM - edited 12-10-2016 11:16 PM
What version do you need? The problem being a pre-installed system that brings your equipment, will not activate with the license of the sticker, I leave it equally the link.
Windows 7 Home Premium SP1 Inglés
Valid links for 24 hours at creation time.
Links expire: 12/12/2016 06:08:26 AM UTC
Regards.
☑ To close the topic, check "accept as a solution" the correct answer or Thumb to say thank you.
☑ I'm sorry but you do not answer questions privately.
12-11-2016 06:21 AM
Thanks very much. It's 32 bit I think. I have to wait until he gets back to install it but I'm downloading it now
Will I just be able to use the official USB install tool to load that version onto it which will just fix the Windows Boot Manager without a new install?