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- How to get rid of the hacker's passward in my laptop?

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1 REPLY 1
04-29-2017 07:20 AM
Hello @GaryKL
Welcome to the HP Support forum. Thank you for posting.
I will try to help you fix the issue.
- Could you elaborate on what happened and what issue you experience now ?
What makes you believe there is hacker's password now ? Any details will be helpful. Can you also take a picture or two of the issue you see now and post it back here ?
- Would you be able to post your full product number (PN) and your PC model name. Serial number (SN) is not needed.
Here is how to find the info >> https://support.hp.com/us-en/document/c00033108
Looking forward to your reply.
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*** HP employee *** I express personal opinion only *** Joined the Community in 2013
*** HP employee *** I express personal opinion only *** Joined the Community in 2013

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