How to reset / remove HP 420 bios password

[MatheusCrispim]

Hello, i want to know how to reset or remove BIOS password because we did lost it. I saw other topics with the sollution hiting 3 times the enter button for a halt code and so you sent the password.

[IT_WinSec]

Hello @MatheusCrispim

Welcome to the HP Support forum. Thank you for posting.

You should see similar thing when you want to access BIOS or access the HDD (depending on settings):

(removed by myself after model clarification)

Let me know how it goes. Provide your feedback and reply

[MatheusCrispim]

Hello sir!

Since i did asked HP SUPPORT i have been searching other pages and figured out that my BIOS isnt the same as other persons, mines a "graphic" ones, model/version Hewllet-Packard F.24, 22/09/2011.  This laptop model/serial is HP 420 / BRG121F10Y. When i force BIOS halting, this just says to power off the machine. How can I change or remove this password? The trouble I am having is, I am trying to change Boot settings to "USB" and i ca not do it because I dont have this password. Could you help me?

[IT_WinSec]

Thank you for your clarification.

I have an idea but in order to be 100% sure would it be possible for you to take a picture or pictures of your BIOS and post them back here in your next reply.

With regards to the Boot settings, do you know of F9 option ?

1. Please, shutdown the computer using the power button

2. Power it on.

2.1 As soon as you press the power-on button, immediately begin hitting the Esc button (like tap-tap-tap).

This should open a HP Startup Menu which may look similar to this one

3. Choose F9 to open Boot Device Options

4. Select the desired option/device to boot from.......

[MatheusCrispim]

Hello sir, good morning!

I am sending you the images you asked.

(Translation: User ID: BIOS Administrator - Insert Password)

(Translation: Authentication Fail - System locked - Press power on / off button to system shutdown).

The F9 button wont work for me, because i dont have USB boot enabled on BIOS, thanks for the advice.

Hope this can help you and you can help me.

Thanks a lot.

[IT_WinSec · Accepted solution]

Hello @MatheusCrispim

Thank you for your clarification/screenshots.

I did some research and your PC's BIOS password cannot be recovered by the means posted above ( have now removed them)

You will have to contact HP Support for assistance on removing your password.

Here is how:

>> http://www8.hp.com/us/en/contact-hp/business-support.html

Let me know if you face any difficulties