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cqh Student
Student
Posts: 1
Member Since: ‎03-19-2017
Message 1 of 2 (52 Views)

Hp Envy Note 4 doesn't turn on

Product Name: Hp Envy Note 4
Operating System: Microsoft Windows 10 (64-bit)

This PC has been off for more than a year. Initially, I charged it for about an hour then turned it on but all I get is a blinking CAPS Lock and orange light on wireless button. Charger lights is on so I think that's not the problem. 

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HP Support Agent
Posts: 2,579
Member Since: ‎07-19-2016
Message 2 of 2 (20 Views)

Re: Hp Envy Note 4 doesn't turn on

Hi @cqh

 

Welcome to the HP Forums!

 

This is a wonderful place to converse with the community, get assistance and find tips.

 

I reviewed your post and I understand that the computer is not booting and the caps lock light is blinking.

 

I’d love to help!

 

Follow the steps in the below article and check if it helps.

 

http://hp.care/2bEsHli

 

Let me know how it goes. Awaiting your reply!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Take care now and have a splendid week ahead.

 

Good day! Take care Smiley Happy

 

Cheers!

The Fossette
I am an HP Employee

Please click “Accept as Solution” on the post that solves your issue to help others find the same solution.
Click the “Thumbs Up” to say “Thanks” for helping!
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