Hp kill switch icon

[SJ36]

• Hi. I had to format my pc rrecently. I have a hp envy 13 and the hp webcam kill switch is working fine. But when I switch it I used to see an icon which appears on a screen to show that camera has disabled. But now that icon is not appearing but the camera is getting disabled. Can I know whether there are any ways to fix this

[KrazyToad · Accepted solution]

@SJ36

Please download the HP System Event Utility under Software-Solutions from the HP Driver Website Link: https://support.hp.com/us-en/drivers

Thank you

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[SJ36]

Hi thank you for replying. I tried downloading the hp system event utility and it showed installed and it was there in apps and features in settings but I'm unable to find it in the start menu or open it

[KrazyToad]

@SJ36

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

HPSA will automatically search for all the latest drivers for your Notebook

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

Keep me posted how it goes

Thank you and have a wonderful day 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

[SJ36]

Thank you so much for helping. I managed to download hp system event utility from microsoft store and it worked. eveything is back to normal. thanks 

[The_Fossette]

@SJ36

Perfect, I am really glad to hear that!

If any other questions arise, please feel free to write back to me.

Cheers!

[SJ36]

Ok thanks. I would like to know if there is a way to reinstall hp jumpstarts on my laptop as I had to format my pc and it's gone.

[praveen196]

@SJ36

I understand your concerns.

Usually, jumpstart comes like a prompt after you reset the PC

if you have deleted the app no way to reinstall.

but if you reset or does HP recovery, it should be coming back up.

I hope you understand.

Have a nice day!!

[SJ36]

I didnt delete any apps on purpose or anything. As I mentioned earlier, I had to format the laptop because of the windows update. And it's not even been a week since I formatted it. So I cant reset it again. So please if possible cant u just give a direct link to download it or something. Please help. I have a hp envy 13 and it is fully compatible with the app. Please. I really want to download hp jumpstarts.

[Echo_Lake]

@SJ36

Thank you for posting back. 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.