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HP Recommended

I have a problem with my HP pavilion notebook.Thee code i got was A[E2972463]
I have no idea what to do.please help.

1 REPLY 1
HP Recommended

Hi,

 

Your notebook is producing a hexadecimal halt code which is stored in ram as a 'one off' and will be re-calculated after a reboot.  This indicates you have one of the later AMI bios's and unfortunately none of the current code generators will work for this - surprisingly, you can still remove a power on password from the machine by removing the rtc cell, then hold down the power button for 60 seconds before re-inserting the rtc  - see Page 44 of your Maintenance & Service Guide.

 

Regards,

 

DP-K

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Windows Insider MVP

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