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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Hp pavilion Administrator Password reset

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11-02-2016 11:47 AM
Solved! Go to Solution.
Accepted Solutions
11-02-2016 11:48 AM - edited 11-02-2016 11:57 AM
Enter 76540216
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
11-02-2016 11:48 AM - edited 11-02-2016 11:57 AM
Enter 76540216
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
11-02-2016 11:58 AM
You're welcome
All the best,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
11-02-2016 12:19 PM
Hi,
Shutdown the notebook.
Tap away at the esc key as you start the notebook to enter the Start-up Menu. Select the Diagnostic Menu option ( f2 ) and run the tests on the Hard Drive and Memory.
Post back with the results, including any error codes that may be generated.
Can you also post back with the full Model No. and Product No. of your notebook - see Here for a guide on locating this information.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP