-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Notebooks Archive
- Hp15.6 administrator/ power on password

Create an account on the HP Community to personalize your profile and ask a question

04-23-2017 04:16 PM
Sister owns a HP15.6 with model number HP-15f272wm with windows 10 intel pentium. She turned on her notebook and a black screen come on requesting her for the administrator pass or power on password. She has no email and never put a password on her notebook. Can you please inform us on what to do, and if possible what is the password for the notebook.
04-24-2017 12:01 AM
Hello @jellan6789
Please enter some password (wrong password) 3 times, press [ENTER] and you should receive a new window stating system disabled and a code similar to this one - should be 8 characters long.
Please, take note of the system disabled/halted code (write it down).
Visit this web site >> https://bios-pw.org/
and enter the system disabled code
Click on "Get password" button there and you will receive your unlock code. Take note of the HP computers password and enter it in the system disabled screen , press [ENTER]. This will unlock your BIOS/reset security settings and PC should be able to start Windows (if WIndows can load).
Let me know how it goes. Provide your feedback.
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
