I don't have an administrator password word for my HP 15 laptop bought used and that's all that come

[Kerchner1]

Bought a used HP 15 laptop and it won't start up says it needs and administrative password which I don't have get error code [ I. 55056878].
Ty for any help

[IT_WinSec · Accepted solution]

Hello,

Welcome to the HP Support forum.

Please, restart your computer and use this response code >> 40934278   to enter the BIOS and change its settings/password.

Let me know if this works for you.

[Kerchner1]

Wow worked perfectly ty very much Now will it work overtime I open it

[IT_WinSec]

You are welcome! You can use this code to enter the BIOS and reset its settings (if you want), remove any existing passwords or setup your own new password

[Kerchner1]

Ty very much