• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-18-2017 08:54 PM

HP Recommended

 

I have been trying to reset my notebook but it says that i dont have a system image. Where do i get teh recovery media so i can reset my laptop? My notebook has a windows 8  operating system but i do not know which bit rate it has. 

 

1 REPLY 1

‎02-18-2017 11:54 PM

HP Recommended
Hi,


If your notebook came with Windows 8, you can order recovery USB from HP directly specific to your model with a charge
http://support.hp.com/in-en/document/bph07143

Else you can clean install Windows 8.1 in this laptop. It'll be automatically activated using Windows 8 key on installation, while connected to internet

Option 1: https://www.eightforums.com/tutorials/18309-windows-8-windows-8-1-iso-download-create.html


Regards

Visruth
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.