I've been playing games on computer until now every time I try it says gamely error.

[forgetful99615]

My computer came with Wild Tangent Games.I have never had any trouble playing the games until recently.For some reason every time I try to load one of the games now it says Gameplay Error contact customer support so I did.Wild Tangent customer support says its not the games its something in the security settings on the computer.So I contacted Norton 360 because thats who my Antivirus is through,but they look over the whole system and even disabled Norotn360 for just a moment and its not Norton 360!So I was told it maybe in the computer settings but I do not have any security turned in the HP system.So trying to figure out what to do?Just want to play my games again.I have even uninstalled Wild Tangent itself and reinstalled it.I tried to uninstall all the games and reinstall all the games again.Please can anyone help??

[ichi730 · Accepted solution]

Hi,

Method 1:

Do a clean boot first https://support.microsoft.com/en-us/kb/929135

Method 2: Try updating the graphics card drivers and check if it works.

Follow the steps to update the graphics card driver:

a.              Press Windows key + X and click on Device Manager.

b.              Search for Display Adapters.

c.               Right-click on the Graphics Card and click on Update Driver Software.

Method 3:

Make it compatible with Windows

https://support.microsoft.com/en-us/help/15078/windows-make-older-programs-compatible