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‎10-11-2016 05:59 PM

HP Recommended
Product: HP Pavilion TS Notebook 15
Operating System: Microsoft Windows 8.1 (64-bit)

Is it true that once you replace a new hard drive in your notebook, the recovery media will never work because of a chip in the motherboard?  I have gotten wonderful assistance on here but I just read on another post, that once you replace the HDD, your screwed because of a chip in the motherboard and only HP can fix it.  Did I just waste my time and money? PLEASE, PLEASE, someone help. Now, I'm all confused, Thanks so much.

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-17-2016 07:39 PM - edited ‎10-17-2016 07:42 PM

HP Recommended

2nd recovery disc was faulty. Received New. Everything is great. Nothing to do with the Motherboard. Thanks for everything HP Volunteer Supporters, Your the BEST!!!!!!!!!!!

View solution in original post

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5 REPLIES 5

‎10-11-2016 06:09 PM

HP Recommended

@geegeesgirl

 

Did you create Recovery Discs yet???

 

REO

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‎10-11-2016 06:24 PM - edited ‎10-11-2016 06:29 PM

HP Recommended

I ordered them from computer surgeons. Received 2 discs & 1 Supplemental. Specificly for my model and serial number

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‎10-11-2016 06:27 PM - edited ‎10-12-2016 08:09 PM

HP Recommended

:generic:

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‎10-11-2016 06:35 PM - edited ‎10-12-2016 08:08 PM

HP Recommended

:generic:

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‎10-17-2016 07:39 PM - edited ‎10-17-2016 07:42 PM

HP Recommended

2nd recovery disc was faulty. Received New. Everything is great. Nothing to do with the Motherboard. Thanks for everything HP Volunteer Supporters, Your the BEST!!!!!!!!!!!

Was this reply helpful? Yes No
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