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‎11-29-2016 02:50 PM

HP Recommended
Product: Pavilion 14-n231TU
Operating System: Microsoft Windows 8.1 (64-bit)

When i bought this laptop it was windows 8.0

later i upgraded it to windows 8.1

 

if i factory reset it then will it be windows 8.0 itself ?

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-29-2016 02:53 PM

HP Recommended

Hi:

 

That is a very good question because according to the product specs from HP, it didn't come with Windows at all.

 

http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c04168240

 

But if you are sure it came with W8 from the factory, when you do a factory reset, you will get W8 back on there again, and you will have to get the free upgrade to go back to W8.1.

View solution in original post

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1 REPLY 1

‎11-29-2016 02:53 PM

HP Recommended

Hi:

 

That is a very good question because according to the product specs from HP, it didn't come with Windows at all.

 

http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c04168240

 

But if you are sure it came with W8 from the factory, when you do a factory reset, you will get W8 back on there again, and you will have to get the free upgrade to go back to W8.1.

Was this reply helpful? Yes No
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