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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-02-2017 01:23 PM

HP Recommended

Can i get laptop  replaced  if im under warranty  still

1 REPLY 1

‎05-04-2017 08:44 AM

HP Recommended

Hey there! @Sam9955, Thanks for stopping by HP forums!

 

I understand the laptop is broken and you need to know whether the laptop can be replaced under warranty.

 

Don't worry I'd like to help you out.

 

Did you make any software or hardware changes on your PC?

 

How did the laptop break?

 

If the laptop was broken accidentally it is not covered under normal warranty.

 

If you have accidental damage protection on your PC it is covered under warranty.

 

Please contact HP support for service options.

 

Link to contact HP.

 

 

 

Have a wonderful day ahead!

Take Care! 🙂

A4Apollo
I am an HP Employee

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