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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Internal Battery Low percentage error message on startup pri...
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07-08-2016 06:36 PM
Hi we have a hp pavilions dvds notebook that we are getting a startup message that the internal battery has a low percentage left. primary internal 601.... I read thru some of the forum questions and saw to check the battery status which I did and it said failed it doesnt give a percentage amount....The laptop is old and we dont really want to invest in a new battery. Can the laptop be run on electrical power or will the laptop eventually shut down and never work again? ..... I'm not a techie so respond in simple terms please and thanks 🙂 also the operating system is a microsoft window 7 but I'm not sure if it is 64 bit or not Thank you
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07-09-2016 02:09 PM
Hi,
You're welcome
Yes, I mean the electrical power supply.
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
07-09-2016 01:33 AM
Hi,
The error 'Primary (internal) Battery (601)' does indicate that your notebooks main battery is showing signs of wear and typically occurs when the storage capacity has fallen below 25% of its original value.
There's no problem with running the notebook just on the mains power supply.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
07-09-2016 02:09 PM
Hi,
You're welcome
Yes, I mean the electrical power supply.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
07-09-2016 10:49 PM
You're welcome
All the best,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP