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‎04-18-2017 05:11 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

My laptop 15-p214dx  is dead. The light near the power pin (that connects to the computer) turns ON, but there is no response from the computer. No fan sound. No BIOS starting. 

 

 

1 REPLY 1

‎04-18-2017 08:28 PM

HP Recommended

I would try a hard reset:

http://support.hp.com/us-en/document/c01684768

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