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- Notebook Operating System and Recovery
- Laptop crashed and recovery efforts have failed.
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12-14-2016 12:48 PM
My laptop, a HP Pavillion DV7t-7000 crashed for now apparent reason. I have tried everything, Including a hard reboot, and nothing has helped. I am getting a blank screen (the computer tried a system bios repair but failed). The led indicators are blinking in a two blink series now. Can someone tell me what might be wrong and give me an idea of the cost for repair (a little, a lot, junk it and forget it?).
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Accepted Solutions
12-14-2016 04:38 PM
Hello;
Allow me to welcome you to the HP forums!
I have two HP laptops, both about 5 years old, and I've had to replace the drives in both. Desktop drives tend to last longer, but getting 7 years out of a drive is about all you can expect.
Please follow the instructions in this link to test the drive: http://support.hp.com/us-en/document/c00439024
If that is not possible, as is the case where the BIOS is too old to offer that function, then do the following:
1) When rebooting the PC, keep pressing F2 repeatedly. That should eventually bring up a Diagnostics menu.
2) Select the option to test the hard drive.
If the diagnostics fail, your drive has failed and will need to be replaced.
Please post back with the results.
I am a volunteer and I do not work for, nor represent, HP
12-14-2016 04:38 PM
Hello;
Allow me to welcome you to the HP forums!
I have two HP laptops, both about 5 years old, and I've had to replace the drives in both. Desktop drives tend to last longer, but getting 7 years out of a drive is about all you can expect.
Please follow the instructions in this link to test the drive: http://support.hp.com/us-en/document/c00439024
If that is not possible, as is the case where the BIOS is too old to offer that function, then do the following:
1) When rebooting the PC, keep pressing F2 repeatedly. That should eventually bring up a Diagnostics menu.
2) Select the option to test the hard drive.
If the diagnostics fail, your drive has failed and will need to be replaced.
Please post back with the results.
I am a volunteer and I do not work for, nor represent, HP
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