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- Notebook Operating System and Recovery
- Laptop has been acting odd.
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02-12-2017 09:28 AM
My laptop has been acting od for the past couple days. It started doing things on it's own. It highlights stuff, pauses videos, switches the keys around in the keyboard, scrolls, etc.. My esc key also has stopped working. It's really annoying when i'm trying to write an document, and it starts opening the setting or whatnot.
Solved! Go to Solution.
Accepted Solutions
02-13-2017 09:30 AM
Hi @jennbrrtt
Welcome to the HP Forums!
Thank you for posting your query in this forum, it's a great place to find answers.
I reviewed your post and I understand that you are having issues with the keyboard.
I’d love to help!
Follow the steps in the below document to fix this issue.
If the issue persists, let me know the operating system you are using to assist you better.
Let me know how it goes and you have a great day!
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
Take care.
Cheers!
The_Fossette
I am an HP Employee
02-13-2017 09:30 AM
Hi @jennbrrtt
Welcome to the HP Forums!
Thank you for posting your query in this forum, it's a great place to find answers.
I reviewed your post and I understand that you are having issues with the keyboard.
I’d love to help!
Follow the steps in the below document to fix this issue.
If the issue persists, let me know the operating system you are using to assist you better.
Let me know how it goes and you have a great day!
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
Take care.
Cheers!
The_Fossette
I am an HP Employee
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