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- Laptop stuck in restart stage

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1 REPLY 1
04-21-2017 11:19 PM
Hello @ToniAnn1
Welcome to the HP Support forum.
If no update has been performed recently that leads to this "stuck in restart stage", performing hard reset/hard restart should help you solve the problem . Here is more info and a demo > https://www.youtube.com/watch?v=5NJQM8vJa9Q
Hope this helps.
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*** HP employee *** I express personal opinion only *** Joined the Community in 2013
*** HP employee *** I express personal opinion only *** Joined the Community in 2013

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