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HP Recommended
Pavilion x360
Microsoft Windows 10 (64-bit)

After a windows update yesterday, closing the lid or manually selecting sleep causes the laptop to switch off instead. I'm not sure this is the right place for this but any help would be much appreciated!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I suggest going into Programs and Features and removing that specifc Windows Update.

 

Hopefully, that will return normal expected result of closing thew lid or manually selecting sleep.



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



View solution in original post

1 REPLY 1
HP Recommended

I suggest going into Programs and Features and removing that specifc Windows Update.

 

Hopefully, that will return normal expected result of closing thew lid or manually selecting sleep.



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.