Lost the recovery discs laptop 15-g021sr.

ultradronson · ‎03-19-2017

Hi! Lost the recovery discs laptop. Maybe someone will send an image of the recovery disk for the model 15-g021sr.

erico · ‎03-19-2017

You can purchase it from

ComputerSurgeons.com

http://www.computersurgeons.com/m-185-hp-notebook.aspx

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ultradronson · ‎03-19-2017

...search did not result in any matches

erico · ‎03-19-2017

Try the Best2Serve.com website.

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ultradronson · ‎03-19-2017

...the same thing.

erico · ‎03-19-2017

In which country do you reside?

Contacting an HP Service Center in the region of the world in which you live may be the best means to locate recovery media for your notebook.

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ultradronson · ‎03-19-2017

Ok. Thank you.

erico · ‎03-20-2017

@ultradronson wrote:
Ok. Thank you.

Huhn?

Which region of the world do you reside in? I live in Western Europe.

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ultradronson · ‎03-20-2017

in Russia.

erico · ‎03-20-2017

Unfortunately, I am not able to locate a company that sells recovery media that operates in the Russian Federation.

Does the recovery partition still exist on the hard disk?

If you type in

Создание носителя для восстановления

in the search box does the recovery media creation icon appear above? If it does, then you may be able to create recovery media again.

Read the following thread. It describes how to make a second copy of the recovery media. Be sure and create usb media, not disks. I sugest using Google translate if you need it.

https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/This-is-how-to-make-a-2nd-set-o...

I hope that helps you. I have used the method that is described on a few HP notebooks and it worked for me.

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