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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-19-2017 08:53 AM

HP Recommended
Product: 15-g021sr
Operating System: Microsoft Windows 7 (64-bit)

Hi! Lost the recovery discs laptop. Maybe someone will send an image of the recovery disk for the model 15-g021sr.

12 REPLIES 12

‎03-19-2017 08:59 AM

HP Recommended

You can purchase it from

 

ComputerSurgeons.com

http://www.computersurgeons.com/m-185-hp-notebook.aspx


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‎03-19-2017 10:03 AM

HP Recommended

...search did not result in any matches 

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‎03-19-2017 10:16 AM - edited ‎03-19-2017 10:31 AM

HP Recommended

Try the Best2Serve.com website.


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‎03-19-2017 04:27 PM

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...the same thing.

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‎03-19-2017 04:36 PM

HP Recommended

In which country do you reside?

 

Contacting an HP Service Center  in the region of the world in which you live may be the best means to locate recovery media for your notebook.

 

 

 

 


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‎03-19-2017 05:32 PM

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Ok. Thank you. 

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‎03-20-2017 02:13 AM

HP Recommended
@ultradronson wrote:

Ok. Thank you. 

Huhn?

 

Which region of the world do you reside in? I live in Western Europe.


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‎03-20-2017 03:32 AM

HP Recommended

in Russia.

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‎03-20-2017 04:18 AM - edited ‎03-20-2017 04:28 AM

HP Recommended

Unfortunately, I am not able to locate a company that sells recovery media that operates in the Russian Federation.

 

Does the recovery partition still exist on the hard disk?

 

If you type in

Создание носителя для восстановления

 in the search box does the recovery media creation icon appear above?  If it does, then you may be able to create recovery media again.

 

Read the following thread. It describes how to make a second copy of the recovery media. Be sure and create usb media, not disks.  I sugest using Google translate if you need it.

https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/This-is-how-to-make-a-2nd-set-o...

 

I hope that helps you. I have used the method that is described on a few HP notebooks and it worked for me.


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