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‎03-27-2017 03:11 PM

HP Recommended
Product: hp 15-ay057nm
Operating System: Microsoft Windows 7 (64-bit)

Ten days ago, I purchased a HP notebook15-ay057nm, serial number CND6473B9H. The notebook came with a pre installed SSD disk SANDISK SD8SNAT-128G-1006. I seem to be having trouble with Windows 7 SP1 installation.   At the very beginning of the installation, the program doesn’t detect the SSD disk. It is asking for the drivers for the existing disk in order to form partitions and format the disk.  I looked for the drivers on your website and also contacted HP support in Serbia , but  it was all to no avail.  I kindly seek your assistance in finding the drivers for the windows 7 disc. They are available on the HP website but only as executive files and cannot be used if the operative system is not operational.

 

I really appreciate any help you can provide

 

IMG_20170327_1326371.jpg

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-27-2017 03:25 PM

HP Recommended

Hi:

 

You have to run this tool to put the USB3 drivers into your W7 installation flash drive.

 

Select the file for the operating system you plan to run the tool on (W7) or (W10/W8.1).

 

https://downloadcenter.intel.com/download/25476/NUCs-Windows-7-USB-3-0-Creator-Utility

 

There is a readme link with instructions for how to use the tool.

View solution in original post

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4 REPLIES 4

‎03-27-2017 03:25 PM

HP Recommended

Hi:

 

You have to run this tool to put the USB3 drivers into your W7 installation flash drive.

 

Select the file for the operating system you plan to run the tool on (W7) or (W10/W8.1).

 

https://downloadcenter.intel.com/download/25476/NUCs-Windows-7-USB-3-0-Creator-Utility

 

There is a readme link with instructions for how to use the tool.

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‎03-27-2017 04:10 PM

HP Recommended

It works. Thank you very mach.

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‎03-27-2017 06:25 PM

HP Recommended

You're very welcome.

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‎03-29-2017 04:14 PM

HP Recommended

Sory, I have a problem vith some drivers. Need a help 🙂

1. AMD RADEON  R5 M430 graphics

2. PCI Encryption/Decryption drivers

 

12.jpg

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