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HP Recommended
Probook 4540s
Microsoft Windows 10 (64-bit)

Hey folks,

 

I am doing a Windows 7 OS reinstall on a laptop of mine, a Probook 4540s using the recovery media I purchased from HP. I then updated the OS to windows 10 almost immediately. I am getting a couple of errors on the device manager regarding some missing Base System Devices. I have seen a couple of posts with similair issues and wasnt sure where to look to find the correct drivers. Thanks in advance for any help I can get, I will also post a screenshot from the device screen below.

Missing Device 1.jpg

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

You need this driver...

 

The JMicron Media Card Reader Driver enables the integrated media card slot in supported notebook models that are running a supported operating system.

 

ftp://ftp.hp.com/pub/softpaq/sp63501-64000/sp63637.exe

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

You need this driver...

 

The JMicron Media Card Reader Driver enables the integrated media card slot in supported notebook models that are running a supported operating system.

 

ftp://ftp.hp.com/pub/softpaq/sp63501-64000/sp63637.exe

HP Recommended

Worked beautifully, thanks for the help!

 

-Seth

HP Recommended
You're very welcome, Seth
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