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‎08-05-2016 08:44 PM

HP Recommended
Product: Hp pavilion 15-AC181NIA
Operating System: Microsoft Windows 8 (64-bit)
The notebook pc is not booting to windows; windows 8
It reports that it can't boot to windows
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-06-2016 02:22 PM

HP Recommended
The test was successful, memory test passed and hard disk drive passed too, have successfully installed a new windows 8 pro version, thank you

View solution in original post

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2 REPLIES 2

‎08-05-2016 09:10 PM - edited ‎08-05-2016 09:12 PM

HP Recommended

 

Run System Diagostics to test the hardware. Immediately after powering on start  tapping the Esc key. This should bring up a menu where F2 for System Diagnostics is an option.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
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‎08-06-2016 02:22 PM

HP Recommended
The test was successful, memory test passed and hard disk drive passed too, have successfully installed a new windows 8 pro version, thank you
Was this reply helpful? Yes No
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