-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- My computer is in an infinite loop of it going from 64% down...
Create an account on the HP Community to personalize your profile and ask a question
02-22-2017 05:45 PM
(._.)
PLZ HELP!!!
Solved! Go to Solution.
Accepted Solutions
02-22-2017 11:30 PM
Hello MoisesT342
As you discovered, you must always have the power cord connected when resetting/reinstalling Windows.
Did you create your usb recovery media prior to resetting Windows?
If so, can you boot from that and re-install again?
Or can you go to F11 at boot and access the recovery again to start it over?
And remember to have the AC power cord plugged in.
02-22-2017 11:30 PM
Hello MoisesT342
As you discovered, you must always have the power cord connected when resetting/reinstalling Windows.
Did you create your usb recovery media prior to resetting Windows?
If so, can you boot from that and re-install again?
Or can you go to F11 at boot and access the recovery again to start it over?
And remember to have the AC power cord plugged in.
Didn't find what you were looking for? Ask the community