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1 REPLY 1
02-15-2017 04:16 PM
Can we have the model of the laptop? Sorry for your loss.
On Windows 7 this password removal tool will work if the password is a Windows logon password:
https://www.lifewire.com/offline-nt-password-and-registry-editor-review-2626147
If it is a power-on or BIOS password that is another whole issue. At what point in the process are you getting the password you don't know?

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