My hp pavilion x360 wont start up n stays on the hp logo sayn prepearin repair automatically why?

[Carmonajulio]

Hp pavilion x360 11n015la beats audio

[Carmonajulio]

Yes

[Riddle_Decipher]

@Carmonajulio

Welcome to the HP Forums 🙂

I would like to take a moment and thank you for using this forum, it is a great place to find answers.

As I understand the computer is stuck on the message-"Preparing Automatic Repair",

Don't worry as I have few steps to help resolve your concern:

Let's start with the below steps:

To perform a hard reset on a computer with a removable battery, use the following steps:

1. Turn off the computer.

2. Remove the computer from any port replicator or docking station.

3. Disconnect all external connected peripheral devices such as USB storage devices, external displays, and printers.

4. Unplug the AC adapter from the computer.

For more details: Click here

Here's a related HP Forums post that seems to have helped many others: Click here

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

Regards,