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- My lap top only flashes the hp symbol

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1 REPLY 1
03-02-2017 09:10 PM
1-Are you saying the laptop won't boot into Windows?
2-Why are you pressing F9- to boot from Recovery Media?
3- Immediately after powering on start tapping the Esc key. This should bring up a menu where F9 is a choice. F2 System Diagnostics will be another choice-maybe a good place to start.
4-More info would be helpful to us- How To Find Model/Product Number
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