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‎04-20-2024 08:23 PM - edited ‎04-20-2024 11:11 PM

HP Recommended

see next

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‎04-20-2024 08:47 PM - edited ‎04-20-2024 11:15 PM

HP Recommended

The 1st youtube link is for Windows 11. My computer has Windows 10. Is it the same for both 10 and 11?

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‎04-20-2024 10:39 PM

HP Recommended

I do have a Kingston Data Traveler G4 32 GB usb stick. It says 32GB on the casing but when I plug it in it says 30.979GB  Fat32 file system. Maybe when the windows recovery drive installation program erases the drive it will have the full 32 GB it's supposed to have. So far though, I downloaded the program from the Microsoft store, when I double click on it to get the cloud recovery tool I just get the symbol (see attached image) I tried cancelling it and starting again after it just seemed to hang for the first 10 minutes, but I tried again and so far it's been 2 hours and nothing has changed. 

MS store hangMS store hang

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‎04-21-2024 11:33 AM

HP Recommended

The 32GB is the marketed size of the drive but after formatting, it is somewhat less -- but don't be concerned about the size, it is OK.

 

As to the Cloud Recovery, I do not use it as I make image backups that I can restore from if anything goes wrong.



I am a volunteer and I do not work for, nor represent, HP
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