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- New Computer only has 4 months warranty

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02-24-2017 05:45 PM
Product: HP: 15-1233wm / LOT33UA#ABA
Operating System: Microsoft Windows 10 (64-bit)
Brought new computer yesterday.
Refreshed the warrenty information and there is only 4 months left. It should be 1 year day.
How is this possible?
Solved! Go to Solution.
1 ACCEPTED SOLUTION
Accepted Solutions
02-24-2017 06:06 PM
Hi,
Yeah it happens.
The date you're seeing is from manufacturing date.
You can update HP warranty database by directly contacting HP technical support in your region.
Keep a scanned copy of purchase invoice receipt ready to be send to HP support when asked.
Phone assist: http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
You can check once again, 1-2 business days after contacting them:
http://support.hp.com/us-en/checkwarranty
Regards
Visruth
Yeah it happens.
The date you're seeing is from manufacturing date.
You can update HP warranty database by directly contacting HP technical support in your region.
Keep a scanned copy of purchase invoice receipt ready to be send to HP support when asked.
Phone assist: http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
You can check once again, 1-2 business days after contacting them:
http://support.hp.com/us-en/checkwarranty
Regards
Visruth
1 REPLY 1
02-24-2017 06:06 PM
Hi,
Yeah it happens.
The date you're seeing is from manufacturing date.
You can update HP warranty database by directly contacting HP technical support in your region.
Keep a scanned copy of purchase invoice receipt ready to be send to HP support when asked.
Phone assist: http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
You can check once again, 1-2 business days after contacting them:
http://support.hp.com/us-en/checkwarranty
Regards
Visruth
Yeah it happens.
The date you're seeing is from manufacturing date.
You can update HP warranty database by directly contacting HP technical support in your region.
Keep a scanned copy of purchase invoice receipt ready to be send to HP support when asked.
Phone assist: http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
You can check once again, 1-2 business days after contacting them:
http://support.hp.com/us-en/checkwarranty
Regards
Visruth
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