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HP Recommended
Spectre 360 13-ac023dx
Microsoft Windows 10 (64-bit)

When attempting to make a backup, i get "Unspecified Error 0x8000408" which equates to OS and or activation corruption.  I was going to do a "reset" on the brand new laptop, but the website for Software and Drivers for this model says there are no drivers for the OS listed (windows 20 is the only option).

 

Here is a link to the broken page:

 

http://support.hp.com/us-en/drivers/selfservice/HP-Spectre-13-ac000-x360-Convertible-PC/14039877/mod...

 

Where can I find the drivers for this model? 

 

I have ordered the Restore disk set, but apparently is ts being deliverd by snails. 

 

I was hoping to download drivers and have them available when I do the Reset option. 

 

Anyone know whee the drivers are located?

 

Thanks!

If this post has been helpful to you, please return the favor by clicking on the yellow KUDOS! icon in this box. Thank you! I'm not an HP employee, just someone trying to help others....
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Windows 10 64 bit is the only OS for which drivers are supplied and here is that link:

 

http://support.hp.com/us-en/drivers/selfservice/hp-spectre-13-ac000-x360-convertible-pc/14039877

 

So what OS do you need drivers for?

 

The specs show the laptop is delivered with Windows 10 Home 64 bit so these are the drivers. 

 

If this is "the Answer" please click "Accept as Solution" to help others find it. 

View solution in original post

2 REPLIES 2
HP Recommended

Windows 10 64 bit is the only OS for which drivers are supplied and here is that link:

 

http://support.hp.com/us-en/drivers/selfservice/hp-spectre-13-ac000-x360-convertible-pc/14039877

 

So what OS do you need drivers for?

 

The specs show the laptop is delivered with Windows 10 Home 64 bit so these are the drivers. 

 

If this is "the Answer" please click "Accept as Solution" to help others find it. 

HP Recommended

Thank you very much!  When I used the HP front page to search for my model number, it took me to a different page.

Thank you so much for pointing me in the right direction.

If this post has been helpful to you, please return the favor by clicking on the yellow KUDOS! icon in this box. Thank you! I'm not an HP employee, just someone trying to help others....
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